Accommodation wellbeing advisers
If you're living in a University hall of residence, you can book an appointment with one of our Accommodation Wellbeing Advisers—also known as AWAs. They are all registered mental health professionals and each hall has a designated AWA.
Emergency and crisis
For an emergency that is happening right now, dial 111, or 0800 842 8888 on campus.
To discuss your own or someone else’s safety or acute mental health crisis, phone Whakarongorau on 0800 745 477. They’re available 24 hours a day.
How we help
Accommodation Wellbeing Advisers help students manage the demands of living and studying away from home. For example, you might need help with:
- your mental health and wellbeing
- issues affecting your studies
- relationships with family, friends and partners
- the impact of harmful behaviour on you or your friends.
We are:
- inclusive and welcoming
- neuro-affirming
- confidential
- solution focused
- connected with other useful services
- accessible.
When and where
The AWA service is available from Monday to Friday, 8.30 am to 5 pm. You can meet with your AWA at your hall or at Mauri Ora's Kelburn, Pipitea, and Te Aro clinics.
Make an appointment
To make an appointment with your hall’s AWA, start by completing Mauri Ora's Counselling intake form. We'll then contact you to arrange an appointment
You can meet your AWA throughout your time in halls, frequency is dependent on each students situation.
If you need support urgently, call Mauri Ora on 04 463 5308 and we will arrange a same-day appointment with one of our counsellors.
Meet the team
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Niamh Whelan
Accommodation Wellbeing Adviser
Student Counselling, Student Services
Your privacy
The Accommodation Wellbeing Adviser's abide by the Mauri Ora privacy and confidentiality agreement. Make sure you read this as it tells you what you need to know about how we record, store, and dispose of your session notes.
We take your confidentiality seriously. If we have concerns about your risk to yourself or someone else, we have a duty of care to inform your head of hall and may need to refer you for further assessment by the Crisis Resolution Service at Wellington Hospital.