TauriaStudent interest and conflict resolution
About Tauria
The Tauria—Student Interest and Conflict Resolution team is a central point for students to receive advice and support about responding to threatening, inappropriate, and concerning behaviour. By identifying concerns early, the Tauria team works across the University to respond and resolve issues in a supportive and non-adversarial manner. They assess risks, identify support needs, and work alongside you and others to ensure a safer community.
You can have a confidential conversation or receive advice from the Tauria team about any of the following:
- threatening or aggressive behaviour
- bullying or harassment
- sexually harmful behaviour
- unwanted attention
- racism, xenophobia, homophobia, transphobia, discriminatory, inequitable, or hateful behaviours
- concerns for your safety or the safety of someone else
- worries about someone’s wellbeing or welfare
- family violence
- conflict and complaints
- any concerning or harmful behaviour not in keeping with the University's values.
Support
Our Tauria—Student Interest and Conflict Resolution team is available to support students experiencing harmful behaviour or conflict, or who have a complaint or an issue with anyone in the University community.
Contact us for a confidential conversation about your options for support and reporting. Complete the online form or email studentinterest@vuw.ac.nz. Members of the team are available 9 am to 4.30 pm, from Monday to Friday.
If you require urgent assistance on campus, contact Security on 0800 842 8888.
If you're immediately concerned about your safety or the safety of someone you care for, call emergency services on 111.
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Feedback, concerns, and complaints
It's important you know how to provide feedback, raise concerns, or make a complaint during your studies. Explore what support is available to help you.
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Support around your safety and security.
You deserve to be safe and secure at all times, so that you can enjoy and thrive in your University life.
Course-related issues
If you need help with your courses—for example, with your ID, enrolment, extensions, or withdrawing—contact your Student Success Adviser.